Reverse Logistics Manager
- Manager, Reverse Logistics
- Greater San Francisco Bay Area
- $130,000 to $160,000 + LTI + Benefits
A hyper-growth electronics manufacturer is looking to take on a logistics leader who will help execute global reverse logistics strategies for the company's product lines. This newly created role offers ample leadership opportunities and a high level of visibility, allowing you to work cross-functionally as the company launches new and exciting products internationally!
Key Responsibilities:
- Develop and execute scalable repair, exchange, and preventative maintenance solutions to support a rapidly expanding customer base globally
- Identify partnerships with third parties to enable innovative and cost-weffective post-sales solutions
- Develop reverse logistics requirements forecast for staffing and component availability
- Escalate recurring root cause issues to engineering, manufacturing, or supplier quality to reduce returns
- Facilitate a strong understanding of the reverse supply chain services landscape to gauge emerging service options and to recommend new programs
- Lead metrics, scorecards, and regular business reviews internally and with 3rd party service partners
- Model business cases for optimal reverse supply chain considering variables such as sales forecasts, return rates, geographies, BOM cost, and disposition
Preferred Qualifications:
- Practical knowledge and experience in supply chain with expertise in reverse logistics
- Cross functional collaboration. This role will interface with multiple internal functions including but not limited to Supply Chain, Manufacturing, Customer Success, Finance, and Legal
- Ability to project manage and scale operations for a rapidly growing customer base
- Strength in directing logistics programs and strong negotiating skills
- Ability to prepare and present quantitative and qualitative comparative analysis of decisions